Refund policy
Each piece in this shop is made to order with care — either printed by trusted partners or crafted and shipped by hand. Because of the nature of small-batch and custom items, all sales are final.
That said, if your order arrives damaged or with a print defect, I want to make it right. Please reach out within 7 days of delivery with a clear photo of the issue and your order number.
Refunds or replacements will only be offered for:
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Items damaged in transit
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Print flaws or fulfillment errors (wrong item, size, etc.)
I’m unable to offer refunds for:
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Buyer’s remorse
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Incorrect size or address entered during checkout
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Minor color or placement variations inherent in print-on-demand items
Thank you for understanding the heart and handmade nature of this shop.
—Miss Kitty Poppins LLC